Sensory Stuff can only accept payment in South African Rands (ZAR). Products will be dispatched once payment has been cleared into our account.
We accept payment by :
Mastercard Credit or Debit Cards and Visa Debit or Credit Cards via the secure Wirecard Payment Gateway.
Direct Electronic Fund Transfers made into our Bank account - Please use your name and your order number as the deposit reference.
Return of Items PurchasedWe check all our products for quality, prior to dispatch and your products should reach you in good order. In the event that any product is defective, broken or damaged at time of receipt, please notify us via email to firstname.lastname@example.org within 72 hours of receipt of your order. Your product will be replaced or a refund will be offered depending on the nature of the problem. Goods may be returned unused and in their original packaging, with all tags still attached. The returned goods should have a copy of your invoice. Postage for such goods will be for the account of the shopper, and will include insurance to the value of the product/s. Postage for such goods will not be for account of Sensory Stuff. Such goods must be shipped within 7 working days of receipt of the goods. Should you not like what you have purchased and would like to return it for a refund, a 15 % handling fee will be charged. We will give you the refund after we have received the goods in good unused order.
Please note that we do not have any shop facilities or collection points
We deliver to almost anywhere in South Africa via Fastway Couriers and at really reasonable rates. Should you experience any problems in selecting your shipping via Fastway, please contact us for assistance.